Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and SignCommand Technologies ("we", "us"), operator of SignCommand 360 (the "Platform"). By creating an account, accessing the Platform, or submitting a yard-sign request through a public request portal, you accept these Terms.

If you are accepting on behalf of a campaign, committee, organization, consultancy, or other entity, you represent that you are authorized to bind that entity, and "you" means that entity.

If a signed order form, Platform Subscription Agreement, or Early Access Agreement also applies to you, those documents control where they conflict with these Terms.

• You must be at least 16 years old to hold an account, and at least 18 to administer a campaign or organization.
• You must provide accurate registration information and keep it current.
• You are responsible for all activity under your credentials. Do not share logins; invite each person with their own account and role.
• Notify us at the security address below promptly if you believe an account has been compromised.
• We may suspend or terminate accounts that violate these Terms, the Acceptable Use Policy, or applicable law.

The Platform is operational software for planning, deploying, verifying, and recovering political yard signs and related field inventory. It records requests, inventory, placements, photographs, routes, incidents, volunteers, and compliance information that you supply or generate.

The Platform is a neutral tool. We do not endorse, sponsor, or take a position on any candidate, committee, ballot question, or party, and no campaign's use of the Platform implies our endorsement.

You retain all rights in the data you and your team submit — supporter records, photographs, coordinates, documents, and configuration (collectively, "Customer Data").

You grant us a limited, non-exclusive license to host, process, transmit, back up, and display Customer Data solely to provide, secure, support, and improve the Platform for you, and as otherwise permitted in the Data Processing Addendum.

• You are responsible for having the legal right and any required consent to collect and upload Customer Data, including supporter contact details, addresses, and photographs.
• You are responsible for the notices you give your supporters and volunteers about how their data will be used.
• You must not upload sensitive categories of data the Platform is not designed for, such as government identification numbers, financial account numbers, or health records.

Your use of the Platform is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. Violations may result in immediate suspension.

You alone are responsible for complying with all federal, state, and local laws governing your activity, including campaign finance reporting, in-kind contribution rules, disclaimer requirements on printed signs, right-of-way and setback rules, permit requirements, and post-election removal deadlines.

Compliance features in the Platform — jurisdiction rules, deadline tracking, disclaimer checklists, and alerts — are organizational aids populated with information you or we enter. They may be incomplete or out of date, they are not legal advice, and they do not guarantee compliance. Verify every requirement with the governing authority and your own counsel.

The Platform, its software, interfaces, documentation, and the SignCommand 360 name and marks are owned by SignCommand Technologies and protected by intellectual property law. You receive only the limited right to use the Platform described in these Terms.

• Do not copy, modify, reverse engineer, decompile, or create derivative works from the Platform.
• Do not resell, sublicense, or provide the Platform to third parties except as expressly permitted by a consultant or agency plan.
• Do not scrape, benchmark for publication, or use automated means to extract the Platform's interfaces without written permission.
• Feedback you send us may be used freely and without obligation to you.

The Platform can connect to third-party services such as mapping, messaging, email, and file storage providers. Those services operate under their own terms and privacy policies. We are not responsible for third-party services, and their unavailability may affect Platform features that depend on them.

During the Early Access Program, the Platform is provided at no charge and payment processing is disabled. Paid plans, invoicing, and renewal terms will be governed by the Platform Subscription Agreement and the order form in effect when billing begins. We will give notice before any charges start, and no charges will be applied retroactively to Early Access use.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, or secure against every threat; that GPS coordinates, maps, routing, optimization, counts, or analytics will be accurate; that offline data will always sync successfully; or that notifications, alerts, or deadline reminders will be delivered on time or at all.

You are responsible for maintaining your own records of anything you cannot afford to lose, and for independently verifying deadlines and legal requirements.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST GOODWILL, LOST VOTES OR ELECTORAL OUTCOMES, LOST OR STOLEN SIGNS, FINES OR PENALTIES, OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE PLATFORM IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). WHERE THE PLATFORM IS PROVIDED FREE OF CHARGE, INCLUDING DURING EARLY ACCESS, THE $100 CAP APPLIES.

Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

You will defend, indemnify, and hold us harmless from third-party claims arising out of your Customer Data, your campaign activity, your placement or removal of signs, your communications with supporters or volunteers, or your violation of these Terms or applicable law.

You may stop using the Platform at any time and may request deletion of your campaign in Settings. We may suspend or terminate access for material breach, unlawful use, security risk, or non-payment on a paid plan.

Campaign deletion is a soft delete first: the campaign is deactivated and retained for a recovery window before permanent removal, so an accidental deletion can be reversed. After the window, data is permanently destroyed except records we must retain by law.

The Platform evolves, and features may be added, changed, or removed. We may update these Terms; material changes will be announced in the Platform or by email before they take effect. Continued use after the effective date means you accept the updated Terms.

Yard-sign operations happen in the physical world: roadsides, private property, medians, parking lots, and unfamiliar neighborhoods, often after dark and in bad weather. You and your volunteers assume all risk of injury, property damage, trespass claims, traffic citations, confrontations, and sign loss arising from that activity.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE AND FOREVER DISCHARGE SignCommand Technologies, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES, FINES, AND CAUSES OF ACTION, KNOWN OR UNKNOWN, ARISING OUT OF OR RELATING TO: FIELD ACTIVITY PERFORMED BY YOU OR YOUR VOLUNTEERS; SIGNS THAT ARE STOLEN, DAMAGED, IMPOUNDED, OR NOT RECOVERED; CITATIONS, FINES, OR PENALTIES ISSUED BY ANY JURISDICTION; DISPUTES WITH PROPERTY OWNERS, SUPPORTERS, OPPONENTS, OR ELECTION AUTHORITIES; OR ANY ELECTORAL OUTCOME.

You waive the benefit of any law that limits the effect of a release to claims you know or suspect to exist at the time of the release.

This release covers our conduct only to the extent permitted by law. It does not release fraud, willful misconduct, or any liability that cannot lawfully be waived.

These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law rules. Subject to the arbitration section below, the parties submit to the exclusive jurisdiction of the state and federal courts located in Oakland County, Michigan.

Before filing any claim, the parties will attempt to resolve the dispute in good faith for thirty (30) days after written notice describing the claim and the relief sought. This informal-resolution step is a condition precedent to arbitration or suit.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIMS.

Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules, as applicable. The arbitration will be seated in the state and federal courts located in Oakland County, Michigan, conducted in English, and may proceed by documents or videoconference. The arbitrator's award may be entered in any court of competent jurisdiction.

YOU AND SignCommand Technologies EACH WAIVE ANY RIGHT TO A TRIAL BY JURY AND ANY RIGHT TO BRING, JOIN, OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, OR TO ACT AS A PRIVATE ATTORNEY GENERAL. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. The arbitrator may not consolidate claims or preside over any form of class proceeding.

Exceptions: either party may bring an individual action in small-claims court, and either party may seek temporary or permanent injunctive relief in court to protect intellectual property, confidential information, or account security.

Any claim must be filed within one (1) year after it accrues, or it is permanently barred, to the extent that limit is permitted by law.

Opt-out: you may reject this arbitration and class-action waiver by emailing legal@signcommand360.com within thirty (30) days of first accepting these Terms, stating your name, account email, and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

No failure, delay, or partial exercise by SignCommand Technologies in enforcing any right, remedy, or provision of these Terms operates as a waiver of that right, remedy, or provision, and no single or partial exercise precludes any further exercise.

A waiver is effective only if it is in writing and signed by an authorized representative of SignCommand Technologies, and it applies only to the specific instance and purpose stated. Accepting late payment, tolerating a breach, providing informal support, or continuing to provide the Platform after a breach is not a waiver of any right, including the right to enforce the same or a different provision later.

If any provision of these Terms is held unenforceable, it will be limited or severed to the minimum extent necessary, and the disclaimers, liability caps, release, arbitration, jury-trial waiver, and class-action waiver survive termination of these Terms and remain in effect.

• If any provision is unenforceable, the rest remains in effect.
• Failure to enforce a provision is not a waiver of it.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Neither party is liable for delays caused by events beyond its reasonable control.
• These Terms, together with the policies referenced in them, are the entire agreement between us regarding the Platform.

Legal notices to SignCommand Technologies must be sent to legal@signcommand360.com and to 965 Cameron Ave, Pontiac, MI 48340, United States. Notices to you may be sent to the email address on your account or posted inside the platform.

Privacy requests: privacy@signcommand360.com. Security reports: security@signcommand360.com. Product support: support@signcommand360.com.